Monday, 15 February 2010



Please hold the line.


Your call is really important to us.

On the phone.

To hear the main menu again, please press 9.

Me, on one end of the line. Waiting for an operator to answer my innate problem.

All our operators are extremely busy at the moment.

The operator, stressed out, no better than a battery chicken.

I'm sorry, this line is now closed and will reopen tomorrow from 9am.

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